ProblemFreight claims die on deadlines, missing documents, and slow follow-up. FreightClaims.com says missed deadlines drive 20-25% of denials, while Flock Freight found a 1.94% LTL damage rate and up to $6.3M in annual loss-and-damage spend for enterprise shippers.
SolutionClaimClock Freight is the board between a damaged shipment and a claim that is actually safe to file. It tracks legal windows by mode, names the missing packet item, and assigns the next action across shipper, 3PL, carrier, broker, and insurer without replacing the TMS.
Market opportunityWarp pegs U.S. LTL claims cost at $2.4B per year and the LTL market at $118.68B in 2026. Adjacent TMS tools already support $450/month to $2,080/month pricing, leaving room for a focused claims workflow product sold into shippers, brokers, and 3PL teams.