ProblemRegional P&C carriers still receive new claims as ugly email threads full of photos, police reports, estimates, ACORD forms, and missing fields. Staff sort files by hand before an adjuster can work, while NAIC claim-response clocks can start at 15 days.
SolutionClaimPacket P&C sits before ClaimCenter or Duck Creek, classifies every incoming claim document, flags what is missing, and gives claim assistants a live rescue board so only assignment-ready files hit the adjuster queue.
Market opportunityBuyers already spend $400K-$2M+ on core claims platforms and still live with intake chaos. With AM Best showing heavy AI investment and Finantrix citing $2-4 per-claim operating savings, a $60K-$180K wedge is easy to justify.