ProblemUS import teams still find out too late that a shipment is not actually release-ready. Missing HS detail, bond gaps, PGA paperwork, or late ISF status create holds, storage costs, and same-day firefighting across email, PDFs, and broker portals.
SolutionReleaseDesk Customs is a read-only exception board that sits between arrival and release. It pulls shipment, document, and broker-status data into one queue, scores readiness, names the blocker, and routes the next action before cargo hits the port.
Market opportunityThe US customs brokerage market is estimated at $5.48B in 2026 by Mordor Intelligence, while CBP shows 63.39M entry summaries and $216.71B in duty, tax, and fee collections. A narrow $500-$2,000/month workflow product can sell into high-volume brokers fast.